Supreme Court of India

Ravneet Singh Bagga v. M/s. Klm Royal Dutch Airlines and Anr.

Neutral citation
Reported as [1999] SUPP. 4 S.C.R. 320
Bench S. Saghir Ahmad and R.P. Sethi JJ.
Decided 2 November 1999

INSC stands for INDIAN SUPREME COURT. A neutral citation scheme assigned by the Court itself, so a judgment can be cited without depending on a commercial law reporter. INSC is the neutral citation scheme assigned by the Supreme Court, so a judgment can be cited without depending on a commercial law reporter.

5 Supreme Court benches have cited this judgment.

What the Court ordered

We are of the opinion that the B respondents could not be held guilty of deficiency in service entitling the complainant for compensation as claimed by him.

Judgment, page 9

From the headnote

Consumer Protection Act, 1986. Sections 2(g) and (o)-Deficiency in service-Bonafide dispute-Action or final decision in good faith-Whether amounts to deficiency in service­ Held, if the action is found to be in good faith, there is no deficiency in service under the Act-Deficiency in service has to be distinguished from the tortuous acts. Words & Phrases- 'Deficiency' - Meaning of Appellant-Complainant had booked himself from New Delhi to Amsterdam and further from Amsterdam to New York with respondent No. 1 for 18th October, 1991 as he had an important business appointment on that day and

Sign in free to read it

  • The full judgment, page by page, as published in the Supreme Court Reports
  • The ratio: what the Court held, verbatim, with the page it sits on
  • Every bench that relied on it, and every bench that argued against it
  • Search every reported judgment, by party, citation or question
  • Download the PDF, copy pinpoint citations ready for a filing
Sign in to read - for free

An email address, no password.