Supreme Court of India
Itc Limited v. Aashna Roy
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What the Court ordered
For the reasons mentioned above, the present appeal is partially allowed.
Judgment, page 26
From the headnote
Issue for Consideration Issue arose whether the National Commission was justified in awarding a compensation of ₹2 crores to the respondent-model for a faulty haircut she took at the beauty salon in the appellant’s Hotel. Headnotes† Consumer Protection Act, 1986 – Deficiency in service – Allegation of faulty haircut – Respondent-model visited the beauty salon in the appellant’s hotel for haircut – Dissatisfied with the services rendered, she filed complaint before National Commission – Commission awarded a compensation of ₹2 crores to the respondent holding the appellant guilty of the
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