Supreme Court of India

Gurmel Singh v. Branch Manager, National Insurance Co. Ltd.

Neutral citation
Reported as [2022] 3 S.C.R. 563
Bench M. R. Shah and B. V. Nagarathna JJ.
Decided 20 May 2022

INSC stands for INDIAN SUPREME COURT. A neutral citation scheme assigned by the Court itself, so a judgment can be cited without depending on a commercial law reporter. INSC is the neutral citation scheme assigned by the Supreme Court, so a judgment can be cited without depending on a commercial law reporter.

What the Court ordered

In view of the above and for the reasons stated above, the order passed by the District Consumer Disputes Redressal Commission, Durg, Chhattisgarh, dismissing the complaint filed by the appellant and the orders passed by the State Commission and National Consum er Disputes Redressal Commission, confirming the same deserve to be set aside and are hereby set aside.

Judgment, page 6

From the headnote

Insurance – Insurance companies refusing insurance claim on flimsy grounds and / or technical grounds – Impr opriety of – Held: While settling insurance claims, insurance com pany should not be too technical and ask for documents, which th e insured is not in a position to produce due to circumstances beyond his contr ol – On facts, when appellant-insured had produced pho tocopy of certificate of registration of the insured vehicle (truck) and registration particulars as provided by the Regiona l Transport Office (RTO), non-settlement of appellant’s claim solely on the ground that the

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