Supreme Court of India

M/s Prem Cottex v. Uttar Haryana Bijli Vitran Nigam Ltd. & Ors.

Neutral citation
Reported as [2021] 8 S.C.R. 645
Bench Hemant Gupta and V. Ramasubramanian JJ.
Decided 5 October 2021

INSC stands for INDIAN SUPREME COURT. A neutral citation scheme assigned by the Court itself, so a judgment can be cited without depending on a commercial law reporter. INSC is the neutral citation scheme assigned by the Supreme Court, so a judgment can be cited without depending on a commercial law reporter.

3 Supreme Court benches have cited this judgment.

What the Court ordered

We are of the view that the National Commission was justified in rejecting the complaint and we find no reason to interfere with the Order of the National Commission.

Judgment, page 12

From the headnote

Consumer Protection Act, 1986 – 2(1)(g) – Deficienc y in service – When not – Additional demand raised by respondent no.3 alleging short billing in view of wrong multiply factor (MF) applied in the bills raised for particular period – Challenged b y appellant inter alia pleading bar u/s.56, 2003 Act – Complaint dismissed by National Consumer Dispute Redressal Commission – On appeal, held: Before going into the question of bar u/s.56(2), the co nsumer forum is obliged to find out at the threshold whether there was any deficiency in service – Raising of an additional demand in the form of short

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