Supreme Court of India
The Superintendent of Post Office, Bolangir Division, Bolangir, Odisha v. Jambu Kumar Jain
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What the Court ordered
For the reasons recorded in Civil Appeal arising out of SLP (Civil) Nos.16164-16165 of 2019, these appeals also deserve to be allowed.
Judgment, page 9
From the headnote
Consumer Protection – Deficiency in service on part of the Post Office – Claim of – The father of the respondent – c omplainant purchased 88 Indira Vikas Patras of the denominatio n of Rs. 5000/- each – The IVPs were lost – police com plaint was lodged alleging theft of these IVPs – It was contended that despite demands made by the complainant, the value of the lost IVP s was not being made over by the Post Office to him and as s uch, there was deficiency in service on part of the Post Office – The District forum directed the Post Office to release payment of the maturity value of 88 IVPs –
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