Supreme Court of India
Haryana State Agricultural Marketing Board v. Bishamber Dayal Goyal and Ors.
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What the Court ordered
We are of the opinion that in the present situation, there is a need for proportionate relief as the levy of penal interest and other charges on the respondents B will be grossly unfair.
Judgment, page 15
From the headnote
Consumer Protection Act, 1986: Deficiency of services. c Agricultural Marketing Board allotting sites to the respondents for doing business of grain on payment of 25% of price of plots - Failure of Board to notify the Mandi as market Area and develop and provide basic amenities in the said locality - Respondent also stopped the payment of balance instalments - Complaint by respondent before the Consumer Forum - Held: Maintainable - Appellant-board as service provider is obligated to facilitate the utilisation and enjoyment of plots as intended by the allottees - Inaction on the part of Board
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